Terms of Service

Welcome to MyComfyLuxe ("MyComfyLuxe", "we", "our", or "us"). By accessing or using this website, you agree to comply with the following Terms of Service. If you do not agree with these terms, please discontinue use of this website.

1. Private Wholesale Portal

MyComfyLuxe is a private wholesale ordering platform operated by ComfyLuxe.

Access is available only to approved retail partners. We reserve the right to approve, deny, suspend, or terminate any account at our sole discretion.

2. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials.

You agree to provide accurate and current business information and to promptly update any changes to your account.

3. Wholesale Pricing

Prices displayed on MyComfyLuxe are intended exclusively for approved wholesale customers.

Prices, promotions, and product availability are subject to change without prior notice.

4. Order Submission

Submitting an order through MyComfyLuxe does not constitute acceptance of the order.

All submitted orders are reviewed by our sales team for:

Product availability
Order quantities
Pricing verification
Shipping requirements

We reserve the right to modify or decline any order prior to confirmation.

5. Payment

Orders submitted through MyComfyLuxe are not charged automatically.

After reviewing your order, our team will contact you to confirm:

Final quantities
Shipping charges
Payment instructions

Payment must be received before shipment unless other payment terms have been approved in writing.

6. Shipping

Orders are shipped from our warehouse in New York, USA.

Estimated shipping times are provided for reference only and are not guaranteed.

Shipping costs will be confirmed during the order review process.

7. Product Availability

Inventory levels may change without notice.

If an item becomes unavailable after an order is submitted, we may:

Remove the item from the order
Offer a substitute product
Contact you for further instructions

8. Returns & Claims

Due to the wholesale nature of our business, all sales are generally considered final.

If products arrive damaged, defective, or incorrect, customers must notify us within five (5) business days after delivery.

Claims submitted after this period may not be accepted.

9. Intellectual Property

All website content, including photographs, graphics, product descriptions, trademarks, logos, and designs, remains the property of ComfyLuxe unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, MyComfyLuxe shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or any products purchased through it.